MANNATECH SUPPORT

TERMS & CONDITIONS

Web Site Terms of Use

These Web Site Terms of Use (“Site Terms”) govern your access to, and use of, this web site located at https://www.mannatech.com, or any sub-domain thereof, (collectively the “Site”), operated by Mannatech, Incorporated (“Mannatech”). These Site Terms apply solely to your access to and use of the Site, and do not alter in any way the terms or conditions of any other agreement you may have with Mannatech for products or services.

BY ACCESSING, BROWSING, OR USING THE SITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH HEREIN, AND ANY POLICIES REFERENCED BY THESE SITE TERMS, INCLUDING ANY SUBSEQUENT CHANGES TO THE FOREGOING. IF YOU DO NOT AGREE TO THESE SITE TERMS OR ANY SUBSEQUENT MODIFICATION, DO NOT ACCESS, BROWSE OR OTHERWISE USE THE SITE.

Other Applicable Terms

If you are a Mannatech Associate, your conduct while using the Site is also governed by the Associate Agreement, inclusive of the Policies and Procedures.

Copyright and License

All copyrighted and copyrightable materials on the Site, including but not limited to the text, design, manuals, product information, graphics, images, pictures, sound, videos, and other files, and the selection and arrangement thereof (collectively, “Materials”) are ALL RIGHTS RESERVED © 2002-2017 Mannatech, Incorporated and/or its licensors.

Mannatech grants you a limited license to make personal use only of the Materials for information purposes only. This license is subject to these Site Terms, and does not include the right to: (a) use the Site or Materials other than for the intended purpose, including but not limited to any marketing, selling, or other commercial uses; (b) use framing techniques to enclose any portion of the Site, including any images found on the Site or any text or the layout or design of any page or form contained on a page; (c) publish, publicly perform or display, or distribute to any third party any Materials, including reproduction or hosting the Materials on any computer network or broadcast or publications media; (d) make derivative uses of the Site or the Materials or make any modification to the Site or Materials; or (e) any systematic collection or extraction of data through the use of any data mining, robots or similar data gathering or extraction methods.

You are not conveyed any other right or license, by implication, estoppel or otherwise, in or under any patent, trademark, or proprietary right of Mannatech or any third party. Any unauthorized use of the Site will terminate the permission or license granted by these Site Terms and may violate applicable law, including but not limited to copyright laws, trademark laws (including trade dress), and communications regulations and statutes.

Requests for written permission to use the Site in any above listed manner should be sent to the Global Brand Services department at Mannatech, which can be reached as follows:

Global Brand Services
Mannatech, Incorporated
600 S. Royal Lane
Suite 200
Coppell, Texas 75019

You are also advised that Mannatech, Incorporated (“Mannatech”) will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution. Notice of claims of copyright infringement of our web site materials can be reported to the Company by emailing webcompliance@mannatech.com.

Trademarks

Trademarks of Mannatech and those of its suppliers or licensors may not be copied, used or imitated, in whole or in part, without the prior written permission of Mannatech or its suppliers or licensors. You may not use meta tags or any other “hidden text” using any of the above-referenced marks without Mannatech’s permission. Additionally, all page headers, graphics, icons, and scripts are service marks, trademarks, and/or trade dress of Mannatech, and may not be copied, imitated, or used, in whole or in part, without Mannatech’s prior written permission. All other Mannatech names or logos mentioned on the Site, or any other trademarks, registered or otherwise, are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Mannatech.

Copyright Complaints

If you believe your work or content has been copied and posted to the Site or the Review Feature in a way that constitutes copyright infringement, please provide Mannatech’s copyright agent the following written information in accordance with the Digital Millennium Copyright Act (DMCA):

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed upon;
  • A description of where the material that you claim is infringing is located on the Site;
  • A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. Mannatech’s DMCA Copyright Agent for notice of claims of copyright infringement on the Site is our General Counsel, who can be reached as follows:

General Counsel
Mannatech, Incorporated
600 South Royal Lane
Suite 200
Coppell, Texas 75019 USA
E-mail: legalservices@Mannatech.com

This Web Site

This Site is based in Coppell, Texas, USA. Mannatech makes no claims that the information located herein is appropriate or may be downloaded legally outside of the United States. Access to the Materials may not be legal by certain persons in certain countries. If you access this Site from outside of the United States, you do so at your own risk and are responsible for compliance with the laws in your respective jurisdiction.

You understand and agree that:

  1. Mannatech products are not designed for use in the treatment of disease or to substitute for a doctor’s care or proven therapy. Mannatech products are not intended to treat, cure or prevent any disease.
  2. Any product claims made by individuals within the content of this web site are based upon his or her personal belief,and Mannatech disclaims all liability for such claims that may be made. These are the statements of the individuals giving them and not of Mannatech.
  3. Any misuse of this Site will result in disciplinary action in accordance with Mannatech Associate Policies and Procedures, and any handling of such abuse shall be left solely to the discretion of Mannatech.

User Content

On certain portions of the Site, you may be able to post Content. You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials (“Content”), whether publicly posted or privately transmitted, is your sole responsibility. Mannatech reserves the right but does not incur the obligation to monitor or control the Content posted on the Site and, as such, does not guarantee the accuracy, integrity or quality of such Content. Mannatech and its designees shall have the right to remove any Content that violates any Mannatech Policies and Procedures or is otherwise objectionable. You understand that posting Content to the Site that is in violation of any Associate Agreement, inclusive of the respective Policies and Procedures, may result in disciplinary action, up to and including termination of and Associate. Under no circumstances will Mannatech be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Site.

You agree to not use the Site toupload, post, email, transmit or otherwise make available the following:

    1. a. any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
    2. b. any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
    3. c. any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
    4. d. any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” or any other form of solicitation;
    5. e. any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
    6. Any Content submitted through the Site by users is submitted with the express understanding that the Content may be used without limitation by Mannatech or any of its affiliates, in whole or in part, for any purpose in perpetuity, including modification, reproduction, transmission, publication, advertising, press, publicity, broadcast, and posting in any media. You additionally agree that Mannatech is free to use any ideas, concepts, techniques, or know-how contained in any Content you send to or post on or via the Site for any purpose whatsoever.

DO NOT POST YOUR PERSONALLY IDENTIFIABLE CONTACT INFORMATION IN ANY MESSAGE BOARDS OR OTHER PART OF THE SITE ACCESSIBLE TO USERS, INCLUDING YOUR TELEPHONE NUMBER, HOME, BUSINESS OR EMAIL ADDRESS. ANY POSTING OF SUCH PERSONAL INFORMATION IS EXPRESSLY AT YOUR OWN RISK

Links to Third-Party Sites

This Site and any other official Mannatech web site may contain links to sites owned or operated by parties other than Mannatech. Mannatech provides these links as a convenience only and does not endorse the companies or contents of any linked sites. Mannatech does not control, and is not responsible for the content or privacy policies on, or the security of, such sites.

Web site owners who wish to link their site to Mannatech’s must obtain prior written permission from Mannatech’s Global Brand Services department at: marketing@mannatech.com

Revision to the Terms

Mannatech reserves the right, at its discretion, at any time, to change or modify the Site Terms that may be applicable to you, or any part thereof, and to impose new Site Terms and conditions. Such changes, modifications, additions or deletions will be effective immediately. Each time you use the Site the terms and conditions set forth in these Site Terms will apply to your use. Users of the Site should periodically check for changes to the Site Terms. Your continued use of this Site following the posting of changes to the Site Terms, or by other means by which you obtain notice of those changes, means that you accept those changes.

No Warranties

THE SITE AND THE MATERIALS CONTAINED HEREIN ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. YOU EXPRESSLY AGREE THAT USE OF THE SITE, INCLUDING ALL CONTENT OR DATA DISTRIBUTED, DOWNLOADED OR ACCESSED FROM OR THROUGH THE SITE, IS AT YOUR SOLE RISK. MANNATECH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AS TO THE INFORMATION, MATERIALS, AND CONTENT ON THE SITE. MANNATECH DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN THE SITE ARE ACCURATE, COMPLETE, CURRENT, RELIABLE OR ERROR-FREE.

MANNATECH IS NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO PRICING, TEXT OR PHOTOGRAPHY. WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT THE SITE OR ITS SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, INCLUDING CONTENT THAT IS POSTED BY THIRD PARTIES. YOU SHOULD USE INDUSTRY-RECOGNIZED SOFTWARE TO DETECT AND DISINFECT VIRUSES FROM ANY DOWNLOAD.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Limited Liability

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA) WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), EQUITY OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OR INABILITY TO USE THIS SITE OR THE MATERIALS THEREIN OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF DATA. THE PARTIES ACKNOWLEDGE THAT THIS IS A REASONABLE ALLOCATION OF RISK.

Applicable Law and Venue

These Site Terms and any transactions thereunder shall be governed by and construed in accordance with the laws of the State of Texas applicable to agreements made and entirely to be performed within the State of Texas, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these terms and conditions shall be filed only in state or federal court located in Dallas County, Texas, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these Site Terms.

Satisfaction Guarantee

Mannatech stands behind the quality of its products and your satisfaction. If for any reason you try our product and are not completely satisfied, you may return it within 90 days of purchase for an exchange or refund of the product price and applicable tax.

The MAXIMUM refund amount for product refunds is R7,500 plus tax. Mannatech will not refund or return any additional product received in excess of R7,500.

To return used product for a refund you must:

  • Complete the Return Authorization Request Form available in the Mannatech Resource Library.
  • Comply with instructions found on the Return Authorization Request Form.
  • Return empty or unused bottles in a package to Mannatech.
  • You are responsible for return shipping costs, any insurance and tracking your return shipment package should it become necessary.

For a period of 90 days from the date of purchase, Mannatech will exchange for equal value any unopened, undamaged, restockable product (i.e., clean bottles) as follows:

  • All exchanges will be done on a one-for-one, equal value basis.
  • No exchange for opened or dirty bottles.
  • The Company will pay the return postage for product going back to the customer.

Remodal

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